How I can help you
Background, significant skills, and accomplishments include:
- Over 15+ years of experience that includes a successful progression into roles of increasing leadership and scope including Senior Manager of Customer Marketing Strategy & Planning at VMware, Co-founder of the Recovery Tribe, and Customer Insights & Operations Manager at Adobe.
- Extensive customer focused background on creating and executing value-added strategies to increase the overall customer experience while driving business growth.
- Known for addressing pressing challenges impacting customer satisfaction, retention, and loyalty by driving change, implementing focused solutions, and leveraging data analytics.
- Recognized leader that can build, motivate, and direct top-performing teams that consistently exceed expectations by fostering a highly collaborative, customer-focused, and service-oriented culture.
Areas of Expertise
- Business Finance & Accounting
- Business Strategy & Planning
- Business Operations
- Technology & IT Services
- Sales, Marketing & Public Relations
- Real Estate, Rental & Leasing
- Technical & Scientific Services
Xavier University - MBA focus in International Business
University of Dayton - BS in Finance
Stringham Real Estate School